logo

Frequently asked questions

Find answers to all your queries about our service.

Awesome Image
  • What makes Jandhan Credit different from other financial institutions?

    Member-first approach, not profit-first. Transparent and community-driven operations. Competitive interest rates and flexible services. Personalized attention with a co-operative spirit. Focus on financial inclusion and rural development.

  • How can I stay updated with new schemes or offers?

    Follow us on Facebook, Instagram, LinkedIn, and YouTube or subscribe to our newsletter to receive the latest updates, offers, and community initiatives.

  • How can I apply for a job or internship?

    Visit our Careers Page or email your resume to hr@jandhancredit.in with the subject line “Career Application” or “Internship Application.”

  • How can I contact Jandhan Credit for assistance?

    You can reach us at: 📞 +91 97132 70678 ✉️ info@jandhancredit.in 🏢 Head Office: 24/1, Moti Tabela, Opp. Fire Brigade Station, Collectorate, Main Road, Indore (M.P.)

  • Where are your branches located?

    Jandhan Credit operates through appointed branches across the Indore Division and nearby districts including Dhar, Jhabua, Ratlam, Barwani, Khargone, and Alirajpur.

  • Is accidental insurance included for all members?

    Yes. All eligible members are covered under a complimentary accidental insurance plan, ensuring additional financial protection and peace of mind.

  • Does Jandhan Credit offer locker facilities?

    Yes. Members can avail locker services for safe storage of jewellery, documents, and valuables. Various locker sizes are available, offering complete privacy and security.

  • What documents are required to open an account?

    Identity Proof (Aadhaar Card / PAN Card / Voter ID) Address Proof (Utility Bill / Rent Agreement / Passport) Two Passport-size Photographs Completed Membership & Account Opening Form

  • What digital banking facilities are available?

    Members can access services through: Net Banking Mobile Banking UPI & QR Payment RTGS / NEFT Online Bill Payment SMS / WhatsApp Banking All digital platforms use encrypted and secure systems

  • Is my money safe with Jandhan Credit?

    Absolutely. Jandhan Credit operates under the M.P. Co-operative Act and follows strict compliance, audit, and operational standards to ensure complete transparency and security for every member’s funds.

  • How long does it take to get a loan approved?

    Loan approvals depend on document verification and eligibility criteria. Gold and silver loans are usually disbursed on the same day, while personal and property loans may take 2–5 working days.

  • What types of loans does Jandhan Credit provide?

    The society offers multiple financing options, including: Gold Loan (up to 110% valuation) Silver Loan Personal Loan Vehicle Loan Loan Against Property (LAP) Business Loan All loans are processed transparently with flexible repayment terms.

  • What is the maximum interest rate offered on deposits?

    Members can earn up to 10.81% interest on select fixed deposit schemes, depending on tenure and category. Additional benefits are available for senior citizens and women members.

  • What types of deposit schemes are available?

    Jandhan Credit offers a range of deposit options including: Savings Account Current Account Fixed Deposit (FD) Recurring Deposit (RD) Daily Deposit Scheme Each plan is designed for safety, liquidity, and attractive returns.

  • What are the main benefits of becoming a member?

    Access to all deposit and loan products. Attractive interest rates on fixed and recurring deposits. Eligibility for gold, silver, and personal loans. Member-exclusive privileges such as locker facilities and insurance cover. Voting rights and participation in co-operative activities.

  • Who can become a member of Jandhan Credit?

    Any Indian citizen aged 18 years or above, residing or working within the society’s operational area, can apply for membership by filling out a prescribed form and submitting valid KYC documents.

  • What is Jandhan Credit Co-operative Society Ltd.?

    Jandhan Credit is a registered financial institution under the Madhya Pradesh Co-operative Act, headquartered in Indore. It provides modern, reliable, and secure co-operative banking services to its members — including deposits, loans, and digital banking facilities.

A trusted financial institution offering modern, reliable, and secure co-operative banking services for individuals and communities across Madhya Pradesh.